1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, physical address, and other details you provide when requesting electrical services, scheduling appointments, or filling out contact forms.
Service Information: Details related to the electrical services we provide at your residence, including work history, estimates, and invoices.
Payment Information: Limited billing or payment details necessary to process transactions.
Technical Information: When you visit our website, we may automatically collect non-identifiable information such as your IP address, browser type, and usage data (via cookies or analytics tools).
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2. How We Use Your Information
We use the information collected to:
Provide and manage our residential electrical services.
Respond to service requests, inquiries, and customer support needs.
Send invoices, quotes, receipts, and service reminders.
Improve our website, services, and customer experience.
Comply with legal obligations or resolve disputes.
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3. Sharing of Information
We do not sell, rent, or trade your personal information. We may share your information only in the following cases:
Service Providers: With trusted third-party vendors who help us operate our business (e.g., payment processors, scheduling tools).
Legal Requirements: If required by law, regulation, or legal process.
Business Operations: In connection with a merger, sale, or transfer of business assets, your information may be transferred as part of that transaction.
4. Data Security
We take reasonable precautions to protect your information from unauthorized access, misuse, loss, or disclosure. While we use safeguards, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.
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5. Your Choices & Rights
You may request access, correction, or deletion of your personal information by contacting us.
You can opt out of receiving promotional emails by following the unsubscribe instructions in our messages.
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6. Cookies & Tracking Technologies
Our website may use cookies or similar technologies to enhance user experience and analyze traffic. You may disable cookies in your browser settings, but some features of the site may not function properly.
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7. Children’s Privacy
Our services are intended for adults and homeowners. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will delete it promptly.
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8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised “Effective Date.”
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Herring Electric LLC